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Any questions, please contact:

Charlotte Roden

Events Assistant
Tel.: +44 - (0)121 - 200 3810
Fax: +44 - (0)121 - 212 1623

connected customer utilities

Connecting the dots between technology, digital strategy and your customer

Today’s customer engagement strategies have to be intelligent, agile and customised and they have to be implemented across a multi-channel platform to engage the customer on all available touchpoints. Consumers have grown accustomed to the methods of engagement they enjoy in other sectors such as banking, telecommunications and retail. They are now expecting the same high level of service from their utility.

Are you in the best possible position to meet this demand? Do you have an end-to-end digital strategy? Are you looking to hear how other utilities are tackling multichannel customer engagement?

The Connected Customer: Utilities
conference is your opportunity to discover how technology is changing multichannel customer engagement and how you can stay engaged with - and meet the needs of - your customer-base. With specially selected leading-edge utility industry case studies, insight from prominent experts, and plentiful networking opportunities, this event will ensure that you receive the very latest best practice and learnings you can implement in your organisation.

We look forward to welcoming you in Amsterdam!


Connected Customer: Highlights